Shadow mode and canary rollouts for AI agents
How to roll out agents safely: shadow predictions, canary percentages, prompt versioning, and rollback.
Written by Dali
Dali is an AI agent systems studio. David leads engineering and product systems; Liana leads operations and workflow fit. We ship production agents inside tools teams already use.
David Hakobyan · Dali
Direct answer
Ship agents like risky software: shadow mode (predict without acting), then canary (small % or one segment), with versioned prompts and instant rollback. Big-bang “all tickets tomorrow” is how trust dies.
Shadow mode
Agent proposes actions; humans or current process still act. Compare offline.
Canary
One queue, one locale, one VIP-excluded segment. Watch exception and override rates.
Prompt/version control
Treat prompts and tool schemas like code: review, tag, release notes.
Feature flags
Flip behavior without redeploying the whole stack when possible.
Rollback
Known-good prompt + tool config one click away. Practice it.
How Dali fits
Dali plans staged pilots: solutions.
FAQ
Until metrics beat baseline on the golden set and a live sample - not a fixed marketing number.