Tier 01
Care
$390/mo
The baseline: someone is watching, and problems get fixed fast.
- Uptime and behavior monitoring on every connected agent
- Drift and cost alerts before they become customer-facing problems
- Fixes within 48 hours when something breaks or degrades
Tier 02
Care+
$790/mo
The agent does not just stay up. It gets measurably better every month.
Everything in Care, plus
- Monthly eval regressions against a fixed test set
- One measured improvement shipped every month
- A weekly report of what the agent actually did
Tier 03
Care Pro
$1,490/mo
For agents your revenue depends on: governed costs, fast SLAs, a real roadmap.
Everything in Care+, plus
- Cost governance: budgets, model choices, and spend reviews
- 24-hour SLA on fixes
- Quarterly roadmap sessions
- Priority queue for new requests